The Three Ring Circus at GumDrops
Today’s blog post has no informational or educational value what so ever. I just wanted to take the opportunity to thank, apologize, and congratulate our customers and staff for getting through what was the biggest day in GumDrops history (yes even Christmas!!!)
To all our customers; who waited patiently to even get acknowledged and taken care of, who then waited in yet another line to purchase their new goodies. I am sure it seemed like a line up at Disneyland….line up after line up….I thank you!!!! And I am sorry!!!
To my GumDrops team; two of whom were barely a week old to the world of GumDrops, who didnt get a lunch or bathroom break for the 10 hours they were running aound the store, who also worked with one man down (getting her wisdom teeth removed & I hope you are feeling better), !!! I thank you for your tireless efforts that day as well as congratulate you for getting through our biggest day EVER!!! I know it was insane and appreciate all your efforts!!!
I would also like to take this opportunity to give a word from the wise (ME)……
We do our best to staff, plan inventory and get ready for the season but when a tornado hits like it did on Saturday (25 % of our monthly sales goal was done in ONE DAY!!!!) we actually become a little hobbled and side swiped…..we do our best to get back up and do it all again….which means that yes there will be sizes missing, inventory severely depleted and new arrivals on their way…..to avoid the yucky feeling of walking away wet, cold and empty handed please think about being a good girlguide (or boy scout) and BE PREPARED!!!!! (even if that means shopping on days that the sun is shining) you know the very next day IT WILL RAIN!!! I guarantee you will leave GumDrops, with the goodies you want, dry feet the next day, and no bruises or scrapes from the boot tugging tournament that will ensue if you “wait until it’s raining”. If you choose to do so I suggest you bring ice, polysporin and some bandaids because it aint pretty!!!
We have over the past 2 year learnt from our challenges and have implemented strategies to avoid your disappointment:
- Online ordering; instore pick up.
- Pre-pay; pre-orders (guarantees you get what you want).
- Merchandise holds for 24 hours.
- Custom order fulfilment (requires availability of stock & payment in full prior to ordering)
If you didn’t get the message form this blog we will see you all on our next torrential down pour day!!!! hehe
